Average time to first reply for any technical support issue
Average customer satisfaction score
Average outbound calls directly routed via peered or one-hop connections
On-net rate centers supported
Phone numbers on our network
Of messages and voice call minutes delivered over our network monthly
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Network ownership matters
Bandwidth is more than just an API platform—we’re a full-fledged nationwide network as well, bringing you the benefits of both quality and scale that other providers simply can’t match. See how we’ve helped some of the biggest change how they communicate.
For top quality communications, it all starts at the network layer. And our carrier network is purpose-built to produce crystal-clear quality calls. We’re monitoring our network 24/7 to proactively resolve quality issues even before your customers hear them, continuously testing for connectivity, and audio quality.
We’re the only major CPaaS provider with its own nationwide IP voice network. This amounts to unmatched control and speed-to-market. You have the flexibility to innovate, and the cost structure, team, and power to reach millions.
For any SMS provider, reliable delivery is key. Because we’re a major carrier ourselves, we have tight-knit relationships with the major wireless carriers, as well as our own SPAM and Fraud mitigation platform to make sure the right messages are delivered at the highest priority, and bad actors are dealt with before they even hit send.
World class support
We equip you and your team with your own team of Bandwidth experts you need to get your solution from prototype to massive scale. We pride ourselves on courageous co-creation, stopping at nothing to help you succeed— with included support for features like roadmap acceleration, advanced quality monitoring, and an extended team for subject matter expertise.
See the Bandwidth difference—try the APIs
Start building voice and messaging into your software or solution with Bandwidth’s platform. We make it easy to get started and learn the basics.