Anna Bradshaw
Author

Anna Bradshaw

Content Strategist
Anna Bradshaw is a Content Strategist at Bandwidth with a focus on the global messaging ecosystem and programmable communications for applications and software.
Blog Contact Center DevStack Genesys BYOC Messaging Phone Numbers Regulations The 411 Toll-Free Unified Communications Voice

Reverb25 Recap: Bandwidth at the Edge of Every Conversation

Blog Contact Center Phone Numbers Unified Communications Voice

The 5 biggest telephony tech challenges of 2025

Blog Unified Communications

CIO’s guide to cloud communications in 2025

Blog Voice

BYOC success stories

Blog Messaging

Black Friday SMS Marketing Checklist for 2025

Blog Messaging

Boosting customer engagement with AI: Three inspirational examples

Blog Messaging

The state of RCS Business Messaging (RCS for Business) in 2025

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Blog Messaging

Toll-free SMS or 10DLC: How to choose the right A2P Messaging channel

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Blog Messaging

3 reasons to use SMS short codes in 2025

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Blog Messaging

What is an SMS API?

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Blog Messaging

Boost your year-end fundraising with SMS messaging

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Blog Messaging

Survey: What brands are saying about SMS for Black Friday 2024

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Blog Messaging

Confused by 10DLC compliance? Healthy messaging doesn’t have to be complicated.

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Blog Messaging

How to automate your text messages for efficiency, engagement, and results

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Blog Culture

When customers are neighbors too 

Blog Contact Center

Virtual agents 101

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Blog Messaging

SMS marketing guide

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Blog Messaging

Notifications and conversations: Embracing the power and simplicity of business messaging channels

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Blog Contact Center Unified Communications

World Communications Week

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Blog Security

Celebrating Cybersecurity Awareness Month 2023

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Blog Voice

Your intro to In-App Calling, and the WebRTC tech it’s based on

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Blog Voice

Real-time transcription for the real world

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Blog Contact Center

Artificial intelligence for call centers: How bots are saving enterprise CX

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Blog Contact Center Unified Communications Voice

World Telecommunication and Information Society Day (WTISD) on May 17th

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Blog Messaging

Apple’s iOS 16 update and what it might mean to the SMS ecosystem

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Blog Regulations Voice

Supreme Court TCPA decision in Facebook v. Duguid: What you need to know