BANDWIDTH VOICE AI

Conversational AI Integrations

Tackle AI interoperability by integrating voice-enabled virtual agents directly at the carrier-level.
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Now supporting OpenAI’s Realtime API for voice calling over SIP

We make it easy for you to connect conversational AI voice agents, powered by OpenAI’s GPT language models, into our edge infrastructure.

Read our dev docs

Bulldoze barriers to AI contact center innovation

Connect virtual agents with Bandwidth’s global voice services for flexible, AI-enhanced contact centers, compatible with all infrastructure types.

Deliver a best-in-class customer experience

Seamlessly integrate your chosen conversational AI provider into contact center call flows with minimal disruption.

Protect business continuity

Enable independent failover and pair with our 5X toll-free redundancy for ultimate disaster recovery.

Futureproof your AI program

Easily test, add, or replace vendors as your business requires change to flexible and futureproof contact center AI solutions.

Bring Your Own AI with Bandwidth

Rigid stacks and one-size-fits-all AI solutions shouldn’t dictate how your call flows operate. Bandwidth is platform‑agnostic and built for interoperability to give you complete freedom of choice. From well-known to niche solutions, Bandwidth can seamlessly connect your existing stack to your chosen conversational AI provider to deliver next‑gen voice experiences.

Real-time streaming

Eliminate translation layers like STT and TTS. Bandwidth sends and receives raw audio in real time for speech-to-speech processing—unlocking faster, higher quality, and truly conversational AI experiences.

Low latency

Deliver split-second responses and natural conversations with our optimized network architecture built for speed.

Full redundancy and reliability

Operate with confidence at enterprise scale. Our owned-and-operated network delivers unmatched resiliency, uptime, and call quality, ensuring your AI stays responsive even under heavy load.

More enterprise integrations

Connect your existing partners to Bandwidth with our suite of custom integrations across UCaaS, CCaaS, conversational AI, and voice authentication.

See the integrations