A BYOC solution for Genesys delivering global connections, smooth migrations, and simplified integrations to help you win CX
Deliver more ROI while keeping your agents & customers focused on the experience that matters—winning with CX. Wherever you are in your journey to the cloud, Bandwidth’s CCaaS Integration for Genesys can help you create those effortless experiences for customers and employees alike.
When does this integration make sense for you?
Moving from on-prem to Genesys Cloud
Clear the path for your enterprise contact centre migration with built-in migration expertise.
Using another cloud platform but looking at Genesys
Take control of your numbers & telecom spend by consolidating with the same cloud-native carrier that powers Genesys.
Interested in direct-to-carrier cost savings & support
Centralise your SIP services, save, and gain the flexibility & support to BYOC into other leading platforms.