Blog Messaging

SMS benefits you can’t ignore for a powerful CX

SMS messaging brings your 2023 CX to another level, and we have the stats to prove it. Learn the benefits of adding SMS messaging to your 2023 CX now.

Blog Messaging

SMS healthcare solutions: 5 ways you can use SMS

Patients and providers are increasingly turning to text messaging for communications. Instead of waiting on hold, or sending an unrecognized number to voicemail, the patient experience has been improved by providers expanding the ways in which they use SMS healthcare solutions to communicate with and improve the way patients receive care. Here are just a few of the ways that healthcare SMS can be used to improve the patient experience. 1. Appointment reminders Missed appointments cost the healthcare industry around $150B each year, with most patients just forgetting about the appointments. Using SMS healthcare solutions to send reminders in the days and weeks leading up to the appointment can reduce no-shows and cut back on lost revenue for providers. Text…

Blog Messaging

Healthcare messaging: best practices

What are the best practices in healthcare SMS & MMS messaging for telehealth? Learn about HIPAA compliance when using SMS communications with Bandwidth.

Blog Messaging

7 ways to use SMS texting in healthcare

Healthcare text messaging can be used in many ways! Learn how patients appreciate SMS appointment reminders, follow-up planning, patient feedback, providers, etc.

Blog Messaging

How telehealth & SMS are improving the patient experience

SMS has the highest engagement rate of any other communication channel (98%). See how telehealth platforms are transforming patient engagement with SMS.

Blog Messaging

Telehealth: Its benefits, challenges, and future for healthcare communications

Learn about the benefits, challenges and future of telehealth. Telehealth can reduce costs, expand access, and improve the quality of care.

Blog Messaging The 411

10DLC campaign types: Dedicated vs. mixed-use

10DLC messaging campaign types are explained in this quick video that will help you choose the right channel for your business.

Blog Messaging

How healthcare providers and patients are communicating better with SMS

How is telehealth helping medicine? Software companies like Yosi Health provide text notifications to help patients stay on top of their appointments and more.

Blog Messaging Regulations The 411

Improving patient outcomes & continuity of care through communication technology

How can you improve patient outcomes with technology and teleheath? Learn how to reduce costs and improve care with Bandwidth's telehealth solutions.

Blog Messaging Regulations The 411

Why SMS appointment reminders are preferred by 55% of customers

No-show patients suck revenue. Learn why SMS appointment reminder services are preferred by 55% of healthcare providers and customers from this study.