Blog

Explore insights, trends, and expert takes on the future of cloud communications, messaging, voice, and emergency calling from the team at Bandwidth.
Blog Phone Numbers Voice

7 most common reasons your port order is rejected

Gauge with numbers floating around it to represent phone number porting
Blog Voice

Getting rid of your (telecom) hops

Phone with text: no more hops
Blog Phone Numbers Voice

How to troubleshoot VoIP call quality issues

A phone call with a warning sign indicating call quality issues
Blog Contact Center Regulations Security Voice

Optimize your contact center with Interactive Voice Response (IVR)

Blog Contact Center Messaging Unified Communications Voice

K4Connect & Bandwidth help long-term care communities with COVID-19 efficiencies

Blog Contact Center Voice

How much call capacity does your business need?

A phone with a purple capacity meter indicating you call capacity
Blog Phone Numbers Voice

Are your phone numbers truly protected from unauthorized port-outs?

Phone with verification checkmark symbol
Blog Toll-Free Voice

How to reduce toll-free costs and increase contact center redundancy

A business office & a phone indicating toll-free call costs and the letter '5X' indicating our 5x carrier-redundancy
Blog Contact Center Emergency Unified Communications Voice

Microsoft sunsetted Skype for Business

Microsoft is sunsetting Skype for business on a dark background
Blog Contact Center Messaging Phone Numbers Regulations Security Unified Communications Voice

Is compliance the next major battleground for automation?

A demo of how RCS is making hotel check-ins incredibly easy for guests
Blog Phone Numbers Regulations Unified Communications Voice

What is iNum and where’s it going?

A globe graphic with the word iNum on it
Blog Emergency Messaging Phone Numbers Voice

Making a communications provider switch is faster than you think

Blog Phone Numbers Voice

Establishing automatic failover for routing calls during failures (Final destination URI)

A phone keypad showing call routing in case of a fail
Blog Messaging Voice

HIPAA, telecommunications redundancy, and conduit exception

Clipboard, medicines, and steth indicating HIPAA conduit exception rule & telecom redundancies to look for your VoIP provider