A message to our customers and partners

To all our customers and partners, 

Bandwidth and a number of critical communications service providers have been targeted by a rolling DDoS attack. While we have mitigated much intended harm, we know some of you have been significantly impacted by this event. For that I am truly sorry.

You trust us with your mission-critical communications. There is nothing this team takes more seriously. We are working around the clock to support your teams and minimize the impact of this attack. Our account managers and support teams have been actively reaching out to customers individually to address any issues. If you are experiencing problems and you haven’t heard from us yet, please let us know. 

Real-time updates will continue to be posted at status.bandwidth.com.

We will not rest until we end this incident, and will continue to do all we can to protect against future ones. 

Thank you for your patience. 

Onward.

David Morken
CEO
Bandwidth