Salesforce Contact Center BYOC voice integration now available in EMEA

Bandwidth is the first BYOC provider to support voice for Salesforce Contact Center in EMEA. You can now connect your contact center agents to customers across the region on the Bandwidth network, inside the Salesforce experience your team already uses.

What’s new

Bandwidth voice now integrates with Salesforce Contact Center for customers in Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. Agents handle inbound and outbound calls directly in Salesforce, with voice delivered over Bandwidth’s owned and operated network.