Self-Service of Short-Notice FOC Changes and Cancellations

You can now self-serve a date change or cancellation to the Firm Order Commitment (FOC) date of your port-in order up to 10 minutes before your scheduled port time.

Short-notice requests carry some risk, since the carrier may deny them and cause call issues. To help protect you, Bandwidth automatically modifies the service numbers to stop the port-in from completing if you submit a change with less than 24 hours’ notice. Requests made with more than 24 hours’ notice follow the standard process, with no automatic modifications.