By continuing to use this site, you are agreeing to our Privacy Policy and the use of cookies. Please click the continue button to close this notice. Continue

Customer Expectations are Changing:

Text messaging is the most used method of communication today, across all demographics. But why can’t we text a business as easily as we can call one? Join Bandwidth’s Director of Messaging Product Strategy, Brad Roldan as he shares why it’s time to pay attention to messaging, strategies for incorporating messaging as a channel in your existing customer experience, and why ditching your short code may be necessary to future-proof your messaging channel.

You’ll learn:

  • 2018 foundational changes for messaging
  • What you need to do to get your business ready for SMS
  • How to drive customer adoption of your SMS channel
  • How to add texting to your omni-channel contact center strategy without disrupting daily operations

Complete the Form to View the Webinar

Additional Resources

The Ultimate Guide to Telecom Terminology

eBook

The Ultimate Guide to Telecom Terminology

View the
eBook →

Research Report

IDC Technology Spotlight: Bandwidth Leading the Way for Enterprise-Quality CPaaS

View the
Research Report →

Webinar

Moving to VoIP? Don’t let 9-1-1 hold you back!

View the
Webinar →

Webinar

Automating Your Phone Number Operations

View the
Webinar →