The global network built for scaling without compromise
Get the granular control, carrier-grade quality, and direct-to-carrier savings that global scale demands.
100% of UCaaS and CCaaS in
Gartner’s Magic Quadrants rely on us
Why trust Bandwidth?
We connect directly to the PSTN in the places that matter most and stay within one hop everywhere else—to deliver lower latency and higher reliability.
Our geographically redundant All-IP core delivers 99.996% uptime. With 4 major US Points of Presence (PoPs) and 8 global SuperPOPs, we offer multiple layers of failover in one place for ultimate peace of mind.
Bandwidth’s toll-free has built-in 5x carrier redundancy with direct peering relationships to four other Tier 1 toll-free carriers.*
We operate from the highest‑quality data centers (per Uptime Institute standards), with 24/7 monitoring and multiple interconnect options for customers and carriers.
Our 24/7 NOC monitors network traffic, detecting problem areas down to the local market level and making adjustments to your traffic in real time.
Consolidate your stack. We handle SIP, PSTN, WebRTC, and IP-based voice seamlessly on a single, intelligently architected network.
Get global reach and local depth
“AI requires real-time voice, data, and AI-driven automation across all of these regions. We need ultra-low latency, secure number provisioning, and built-in compliance controls internationally. This is where Bandwidth gives us a real edge.”
Chris Jones, Sr. Director of Product
How global leaders leverage our network
Scaled 3-5x faster
Aircall tells the story of how they were able to scale 3-5x faster, reaching 60+ countries with compliant coverage.
Onboarded AI rapidly
Wyndham onboarded 550+ hospitality properties on Canary Voice AI while avoiding vendor lock-in.
Powers ultra-low latency AI
Genesys orchestrates AI-driven experiences with ultra-low latency, secure number provisioning, and built-in compliance controls internationally.
Consolidated carriers in minutes
Docusign consolidated 9 carriers and got a test account with Bandwidth in 15 minutes.
Simplifies multi-modal connectivity
Salesforce delivers continuous, context-rich multi-modal interactions across channels with Bandwidth at the connectivity layer.
Beyond connectivity: Tackle your biggest challenges
Automate global operations
Stop managing carrier complexities. Use our APIs to automate the entire lifecycle: from number ordering and porting to meeting country-specific requirements.
Simplify interoperability
Power your desired stack with rock-solid connectivity via the industry’s most direct‑to‑carrier integrations across UCaaS, CCaaS, conversational AI, and voice authentication in one place.
Get carrier-exclusive insights
Access real-time data on performance and spend. Our Insights solution provides “middleman-free” transparency, letting you detect fraud and optimize CX before issues impact your bottom line.
Bring your own AI
Integrate voice-enabled virtual agents directly at the carrier level. Test, add, or swap AI vendors without changing your underlying infrastructure.
The best places to plug in our network
UCaaS/CCaaS-native communications
Power your platform with leaders’ preferred carrier. We’re one of the few Microsoft-certified partners for E911 Dynamic Location Routing (DLR) and Direct Routing.
High call volume contact centres
Leverage 5x redundancy, RespOrg capability and one-of-a-kind disaster recovery for mission-critical toll-free traffic.
Multi-country expansion
Land and expand in 65+ markets with consolidated, future‑ready cloud communications for voice, messaging, and emergency services.
Voice for apps
Add inbound/outbound calling and AI agents to your call flows with our Voice API—no telecom hardware required.
FAQs
Bandwidth connects directly to the PSTN where it matters most, delivers 99.996% uptime globally through a geo‑redundant all‑IP core, and provides 5x carrier redundancy and 100% uptime for toll‑free traffic. You get more control, higher call quality, and significantly fewer carrier hops compared to fully aggregator-based networks.
See full coverage in 65+ countries. Bandwidth provides full PSTN replacement in 40 countries, national operator capabilities in 30+ markets, and PSTN connectivity in 65+ countries, so you can operate globally with a single provider.
Our network is built on fully redundant architecture, with four major U.S. PoPs, eight global SuperPOPs, intelligent failover, and 24/7 monitoring from our NOC and TAC teams. This delivers 99.996% uptime globally.
We provide 5x carrier redundancy with a single relationship*, RespOrg capabilities, one-of-a-kind disaster recovery solution, and industry‑leading fraud prevention. This ensures your toll‑free and inbound traffic stays up, even during individual carrier outages or peak surges.
* Available in certain markets globally
Our network is optimized for ultra‑low latency, secure number provisioning, and global compliance—making it ideal for conversational AI, virtual agents, and real‑time voice automation. See how Genesys uses our ‘ultra low-latency’ connectivity to power contact center AI.
Yes. Many global enterprises have consolidated 5–10 carriers down to one with Bandwidth. Docusign consolidated nine carriers to Bandwidth for Genesys BYOC, and had their lines hot in 45 minutes. You get a single global footprint, unified billing, consistent compliance, and the ability to scale without adding new providers.
We natively support SIP, PSTN, WebRTC, and IP‑based voice. This gives you the flexibility to simplify your communications stack on one intelligently architected network.
Most customers start testing within minutes (like Docusign did) and complete migrations far faster than with traditional telcos. Our APIs, automated porting tools, and dedicated onboarding teams streamline every step.
We support local and region‑specific requirements packages for number provisioning, emergency services, and more, ensuring smooth expansion into new markets. We provide automated country-specific workflows to simplify your product compliance operations.
Bandwidth gives you real-time carrier‑level insights into voice and messaging. Anomaly Detection for Voice looks at your historic data to look for deviations in your specific calling patterns, which may indicate fraudulent activity. You get early alerts and actionable data without middlemen.
Yes. You can bring your own AI or CX vendors and plug them directly into Bandwidth’s network. Swap, test, or scale vendors without touching infrastructure. It’s our Bring Your Own AI model.
*Available in certain regions