Navigating the 2025 STIR / SHAKEN updates for Third Party Authentication

Sarah Delphey

Sarah is a distinguished expert in telecommunications, specializing in communications identity, fraud prevention, and risk management. Currently, as the Director of Global Trusted Solutions at Bandwidth Inc., Sarah leads the consolidation and alignment of product strategies in areas like Know Your Customer (KYC), fraud mitigation, and communications risk assessment.

With nearly a decade of experience in the industry, Sarah has previously served as Vice President of Trust Solutions at Numeracle, where she was instrumental in developing the first KYC policy template for the communications industry. Her expertise has been sought after by regulatory agencies, law enforcement, and major enterprises to enhance the security and integrity of communication networks.

Sarah’s leadership extends across multiple prior roles at Bandwidth, including Director of Abuse and Risk Operations, where she oversaw fraud and risk management strategies, and Manager of Approvals and Traffic Assurance, guiding risk assessment and compliance teams. Her career is marked by a commitment to making the telecom world safer and more trustworthy for users worldwide.

Jim Moulder

Jim has been a Product Manager at Bandwidth Inc. since April 2022, focusing on developing and managing telecommunications products. Prior to this role, he worked as a Product Manager Contractor at Vodafone from January to August 2021. His experience also includes serving as an Enterprise Sourcing Manager at Tata Communications for over eight years, where he managed vendor relationships and sourcing strategies. Additionally, Jim held the position of Carrier Relations Manager at Global Crossing for over six years, highlighting their extensive background in telecommunications and product management. Overall, Jim possesses a strong blend of strategic and operational expertise within the industry.

Ray Wood

Ray Wood, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for iconectiv products. In 2024, he assumed responsibility for the Secure Telephone Identity Policy Administrator (STI-PA). As the STI-PA, iconectiv verifies, confirms, manages and supports the issuance of digital certificates for use in the SHAKEN framework and ensures that only authorized service providers and RespOrgs are able to obtain digital certificates from authorized Certification Authorities.

Wood has more than 20 years of experience in the marketing and management of products. Before joining iconectiv, he served as Senior Director of Product Management at Fusion Connect and Account Executive of Cablevision.

He holds a Bachelor of the Arts in Economics from Bucknell University and Masters of Business Administration in Marketing and Finance from Carnegie Mellon University.