Access real-time audio to create meaningful experiences
Evolve your customer experience by streaming real-time call audio to your choice of third-party tools. Media Streaming extends your voice calling application by opening up access to Bandwidth’s universal platform. Integrate with powerful third-party or proprietary tools to create advanced, intelligent voice experiences in whatever way you dream of.
By forking media to tools equipped with NLP (natural language processing), you will uncover the hidden value of your programmable voice calls. Improve customer support, increase call center productivity, and enhance the overall customer experience.