Author

Caitlin Long

Director, Product Management, Programmable Services

Caitlin Long is the Director of Product Management for Programmable services. In her time at Bandwidth, Caitlin has worked on both solutions marketing and internal product leadership, driving go-to-market strategy and product development, including messaging and positioning, for all Voice products. A storyteller by trade, she has worked in the telecommunications industry as a product leader for 7+ years.

Knows about: Unified Communications, Contact Centers, Emergency Calling, Conversational AI, Caller Authentication, Fraud Mitigation, Voice Biometrics, Toll-Free, Messaging, Voice, 911

Blog Messaging

Caitlin Long

How Out There Media delivers standout RCS experiences for global brands

RCS: Build trust and brand recognition with verified sending

Survey: What brands are saying about SMS for Black Friday 2024

6 things to do this summer for big Black Friday wins in 2024

Mastering messaging in travel and tourism

SMS marketing guide

SMS for healthcare: Engaging patients while staying HIPAA compliant

Campaign drift in business texting

A history of SMS messaging

SIP Trunking vs. PRI: What should you do?

HIPAA, telecommunications redundancy, and conduit exception

HIPAA compliance and SMS texting: What you need to know

13 Reasons why your message wasn’t delivered