Select the appropriate link below to get started
I am a member of law enforcement or other governmental agency
Legal process information for members of law enforcement including anyone acting in an official capacity on behalf of a government entity
Please send an email with the following information to:
We strive to respond to requests in 1-2 business days –you can help by including the required information!
- Send request from a Law Enforcement Agency or Official Government Entity via a registered email domain (authorized email address)
- Include a valid and enforceable legal process (e.g. a warrant, subpoena, court order or equivalent official request) lawfully compelling us to produce the information requested
- Include the name and contact information of the individual law enforcement agent or government representative who is authorized to serve the request
- Include the specific details of the information sought, i.e. the associated number subject of the enquiry and the specific time period for which the information is requested
Requests must be made in writing via email – we cannot provide records of information based on a verbal request.
I am a member of the general public
If you are a member of the general public, please send an email with the following information to [email protected]
We strive to respond to requests in 1-2 business days –you can help by including the required information!
- Please explain to us, in brief, the problem including the numbers involved, date and time period
- Include any other information that you think is relevant, for example, a screenshot of the message you have received
Requests must be made in writing via email – we cannot provide records of information based on a verbal request.
This guide is provided for informational purposes and does not constitute a commitment by Bandwidth to provide information. Bandwidth reserves the right to respond or object to any legal compliance request in a manner consistent with applicable law, and further may require reasonable reimbursement in connection with legal compliance responses.
