Product Terms

Please refer to your Order Form to determine which of the following Product Terms apply to your use of the Services. If you have any questions, please contact your Bandwidth Support Team.

For Order Forms executed on or after March 23, 2022, if your underlying Services Agreement expressly authorizes you to use the Services solely for your own internal business purposes, then the following Product Terms apply:

• Outbound Calling – Last Updated June 2022
• Inbound Calling – Last Updated June 2022
• Emergency Services (911) – Last Updated March 2022
• Messaging – Last Updated March 2022
• Hosted Messaging – Last Updated March 2022
• Video and WebRTC Calling API – Last Updated March 2022
• International Services – Last Updated March 2022

For Order Forms executed on or after March 23, 2022, if your underlying Services Agreement expressly authorizes you to resell the Services, then the following Product Terms apply:

• Reseller Outbound Calling – Last Updated June 2022
• Reseller Inbound Calling – Last Updated June 2022
• Reseller Emergency Services (911) – Last Updated March 2022
• Reseller Unified Communications – Last Updated March 2022
• Reseller Messaging – Last Updated March 2022
• Reseller Hosted Messaging – Last Updated March 2022
• Reseller Video and WebRTC Calling API – Last Updated March 2022
• International Services – Last Updated March 2022

For Order Forms executed before March 23, 2022, please click here for your applicable product terms.

Voice Services Standard Default Rates

*Please refer to your Rate Sheet to determine if the below default rates apply to your use of the Services.

• Standard Default Rates – All Toll Free and Domestic Services
• Standard Default Rates – Outbound International Termination