Subprocessors
Updated March 6, 2025
Bandwidth may use our affiliates or the following third-party subprocessors to support processing activities on behalf of our customers in accordance with our Data Protection Addendum and applicable data protection and privacy laws.
A current list of subprocessors is provided below:
| Subprocessor | Bandwidth product/feature | Location of processing |
|---|---|---|
| Amazon Web Services, Inc. (AWS) | Hosted software infrastructure for all Processor Services | USA, EU |
| AWS | Programmable Voice API – Call Recording | USA, EU |
| AWS (Amazon Polly) | Programmable Voice API – Text to Speech (TTS) | USA, EU |
| AWS (Amazon Transcribe) | Programmable Voice API – Call Transcription (STT) | USA, EU |
| Audiocodes Inc. | AIBridge | USA, EU |
| Pindrop Security Inc. | Call Verification | USA |