See the Impact

Customer stories

See inspiring stories from companies harnessing Bandwidth for their communications success. From Healthcare to Finance, Bandwidth serves every vertical with VoIP services, UCaaS and CCaaS integrations, and Programmable Messaging.

Trusted by UCaas and CCaaS Leaders

100% of the Gartner Magic Quadrant™ for UCaaS and CCaaS trust Bandwidth as their carrier

  • “Bandwidth has given us more flexibility over the future of our telephony with Bring Your Own Carrier (BYOC) via Direct Routing for Microsoft Teams.”

  • “AI is transforming the customer service experience, and we’re excited to partner with Bandwidth to bring its customers rich, intuitive customer conversations.”

  • “Our work with Bandwidth expands enterprise access to the latest advances in machine learning.”

  • “Without Bandwidth, we wouldn’t have been able to go worldwide so fast. Thanks to their compliant coverage, we have been able to increase the number of countries we can reach by 3-5x.”

  • “In the past, we used nine different carriers to power our contact center operations globally—Bandwidth alone was able to get us direct PSTN replacement for the vast majority of the world.”

  • “Partnering with Bandwidth means that setting up and delivering voice services is a fast, easy and reliable process. We don’t need to worry about the high costs or complications of traditional telephony with Bandwidth in our corner.”

  • “Our partnership is frictionless. We hang up the phone, and I’m thinking we just saved ourselves two weeks of research that we might not even know if we got to the right spot.”

  • “No other provider offered the same level of hands-on support or cost savings that Bandwidth has been able to deliver.”

  • “Bandwidth Maestro is truly an innovative enterprise-class voice platform that, when paired with Cognigy.AI, will make conversational and generative AI more accessible and manageable enabling accelerated customer service transformation.”

  • “A close relationship with our Tier 1 carriers in North America is essential…Bandwidth provides a more personal touch with support matters by responding quickly to any query and always providing guidance when needed.”

See what our customers have built with Bandwidth

MEA Financial needed a partner that would provide excellence in both voice and messaging. After exploring the market they consolidated both services with Bandwidth.

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MEA Financial

Bandwidth’s phone numbers and E911 DLR help Netrio serve customers and save time: “The time savings and ease of use have changed how we’re able to serve our customers.”

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Netrio

Pennymac engineers leverage BYOC savings and flexibility to optimize customer and employee experience with tech-driven solutions.

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Pennymac

Segra expands reliable reach to 26+ markets— customer infrastructure and saving costs and time— all while remaining invested in customers’ goals and businesses.

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Segra

CallRail empowers over 200,000 businesses to turn conversations into growth, powered by the reliability of Bandwidth’s Voice API.

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CallRail

Aircall takes the shortest path to worldwide scale, increasing their global reach by 3-5x.

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Aircall

Doosan turns to award-winning Direct Routing and Dynamic E911 for a hiccup-free migration and compliant emergency calling in Microsoft Teams.

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Doosan

When Inclusa needed a partner to power Microsoft Teams PSTN connectivity, they picked Bandwidth’s Direct Routing and Dynamic E911 solution.

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Inclusa

Evolve IP trusts Bandwidth Toll-Free Voice and E911 to make employees more productive, mobile, and secure—on any device.

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Evolve IP

Noonlight added emergency services connectivity to their innovative software with Bandwidth’s Emergency Calling API.

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Noonlight