Voice authentication and fraud detection for your cloud contact center
Connect the industry’s leading voice authentication and anti-fraud solutions to your cloud contact center when you BYO-Carrier with Bandwidth’s redundant, resilient toll-free network.
Mitigate contact center fraud
Help protect your enterprise contact center and customers with Pindrop’s spoof detection, fraud analysis, and multi-factor authentication solutions—all connected on the carrier-level with Bandwidth’s 5X resilient network.
Win with customer experience
Stop asking customers for their mothers’ maiden names. Instead, leverage the power of a carrier-level integration to passively authenticate and detect fraud for your contact center. Your customers and agents will thank you.
Build a best-of-breed contact center
With Bandwidth as your carrier, you can move to the CCaaS that works best for your tech stack. From there, the world is your oyster. Easily connect Pindrop’s voice and data intelligence across your call flows in real-time for a 96% customer authentication rate with 99.999% core network uptime. It’s your contact center, build it your way.