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Duet for RingCentral

Carrier-level voice authentication and anti-fraud integrations

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NEW Read the press release about our integration with for Pindrop

Voice authentication and fraud detection for your cloud contact center

Connect the industry’s leading voice authentication and anti-fraud solutions to your cloud contact center when you BYO-Carrier with Bandwidth’s redundant, resilient toll-free network.

Mitigate contact center fraud

Mitigate contact center fraud

Help protect your enterprise contact center and customers with Pindrop’s spoof detection, fraud analysis, and multi-factor authentication solutions—all connected on the carrier-level with Bandwidth’s 5X resilient network.

Win with CX

Win with customer experience

Stop asking customers for their mothers’ maiden names. Instead, leverage the power of a carrier-level integration to passively authenticate and detect fraud for your contact center. Your customers and agents will thank you.

Build a best-of-breed contact center

Build a best-of-breed contact center

With Bandwidth as your carrier, you can move to the CCaaS that works best for your tech stack. From there, the world is your oyster. Easily connect Pindrop’s voice and data intelligence across your call flows in real-time for a 96% customer authentication rate with 99.999% core network uptime. It’s your contact center, build it your way.

Who's it for?

Can’t complete your contact center’s move to the cloud without mission-critical voice authentication and anti-fraud solutions? Our carrier-level integration with Pindrop may be right for you if you’re…

  • Phasing out your on-prem contact center equipment and don’t have a cloud-based voice authentication replacement
  • Moving communications to the cloud, but don’t know what CCaaS platform you need
  • Using Duet for Genesys to power your Genesys Cloud CX contact center
  • Operating a contact center in a highly-regulated industry like insurance, personal finance, or healthcare
  • Unbundling your contact center telephony through the BYOC model with Bandwidth

Pindrop Cloud

Complete your contact center migration with Bandwidth

Interested in Bandwidth’s integration with Pindrop? Request a proof of concept to find out how you can wave goodbye to your on-prem equipment once and for all. Together, you can migrate to the cloud with an integral piece of your CCaaS puzzle, powered by Bandwidth’s toll-free SIP and media forking. We built it, so you don’t have to.

Request your free proof of concept!