Research Report Messaging

SMS: A growing tool in healthcare

The utilization of SMS is rapidly growing in the healthcare industry. Learn how to reduce costs, improve patient outcomes, compliance, and more in this guide.

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How telehealth & SMS are improving the patient experience

SMS has the highest engagement rate of any other communication channel (98%). See how telehealth platforms are transforming patient engagement with SMS.

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Telehealth: Its benefits, challenges, and future for healthcare communications

Learn about the benefits, challenges and future of telehealth. Telehealth can reduce costs, expand access, and improve the quality of care.

Blog Messaging The 411

10DLC campaign types: Dedicated vs. mixed-use

10DLC messaging campaign types are explained in this quick video that will help you choose the right channel for your business.

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How healthcare providers and patients are communicating better with SMS

How is telehealth helping medicine? Software companies like Yosi Health provide text notifications to help patients stay on top of their appointments and more.

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Improving patient outcomes & continuity of care through communication technology

How can you improve patient outcomes with technology and teleheath? Learn how to reduce costs and improve care with Bandwidth's telehealth solutions.

Blog Messaging Regulations The 411

Why SMS appointment reminders are preferred by 55% of customers

No-show patients suck revenue. Learn why SMS appointment reminder services are preferred by 55% of healthcare providers and customers from this study.

Blog Messaging Regulations The 411

New innovative SMS use cases emerging every day

Necessity is the mother of invention, and right now, we're all having to come up with inventive new ways to use SMS to keep us all connected. Here are a few.

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HIPAA, telecommunications redundancy, and conduit exception

What is the HIPAA conduit exception rule? Learn what the telecom redundancies healthcare providers and platforms should to look for in their VoIP provider.