See the Impact

Customer stories

See inspiring stories from companies harnessing Bandwidth for their communications success. From Healthcare to Finance, Bandwidth serves every vertical with VoIP services, UCaaS and CCaaS integrations, and Programmable Messaging.

  • “Bandwidth has given us more flexibility over the future of our telephony with Bring Your Own Carrier (BYOC) via Direct Routing for Microsoft Teams”

  • “AI is transforming the customer service experience, and we’re excited to partner with Bandwidth to bring its customers rich, intuitive customer conversations”

  • “I owe it to my customers to have the very best. And I’m with Bandwidth because I believe they’re the best.”

  • “Our work with Bandwidth expands enterprise access to the latest advances in machine learning”

  • “Without Bandwidth, we wouldn’t have been able to go worldwide so fast. Thanks to their compliant coverage, we have been able to increase the number of countries we can reach by 3-5x.”

  • “In the past, we used nine different carriers to power our contact center operations globally—Bandwidth alone was able to get us direct PSTN replacement for the vast majority of the world.”

  • “Partnering with Bandwidth means that setting up and delivering voice services is a fast, easy and reliable process. We don’t need to worry about the high costs or complications of traditional telephony with Bandwidth in our corner.”

  • “Our partnership is frictionless. We hang up the phone, and I’m thinking we just saved ourselves two weeks of research that we might not even know if we got to the right spot.”

  • “No other provider offered the same level of hands-on support or cost savings that Bandwidth has been able to deliver.”

  • “Bandwidth Maestro is truly an innovative enterprise-class voice platform that, when paired with Cognigy.AI, will make conversational and generative AI more accessible and manageable enabling accelerated customer service transformation.”

  • “A close relationship with our Tier 1 carriers in North America is essential…Bandwidth provides a more personal touch with support matters by responding quickly to any query and always providing guidance when needed.”

See what our customers have built with Bandwidth

Clerk Chat uses Operator Connect and messaging powered by Bandwidth to enhance customer engagement and operational efficiency.

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Clerk Chat

Find out how VOIPo used Bandwidth’s phone number APIs to make ordering and managing phone number easy for them and their customers.

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VOIPo

MEA Financial needed a partner that would provide excellence in both voice and messaging, after exploring the market they consolidated both services with Bandwidth.

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MEA Financial

MetTel is a communications software provider that offers a wide range of products and services to meet the communication needs of other enterprises and government agencies.

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MetTel

Five9 is a cloud-based contact center platform that lets companies exceed customer expectations and create loyalty-building experiences.

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Five9

ProviderTech allows healthcare providers to automate personalized SMS messages to their customers, with help from Bandwidth’s communications APIs.

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Providertech

Purple trusts Bandwidth’s 911 Access to enable emergency services for people who are deaf or hard of hearing.

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Purple

With Bandwidth’s Messaging APIs, Red Oxygen helps businesses grow by making text messaging as easy as email.

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Red Oxygen

Pinger uses Bandwidth Voice and Phone Numbers to help their users start, grow, and pursue their passions.

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Pinger

GigSalad uses Bandwidth’s messaging APIs to connect event hosts with top talent via SMS texting.

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GigSalad

Hiplink drove consumer usage by 172% with Bandwidth’s Toll-Free SMS and MMS, Local Numbers, and Toll-Free Voice.

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HipLink

In a world where customer acquisition is no longer scalable, Yotpo helps brands grow another way: customer retention.

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Yotpo

Yosi believes “there has to be a better way” to access healthcare. See how they simplify patient-admin-physician engagement with rock-solid communications.

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Yosi Health

As an organization dedicated to risk mitigation and compliance, they turned to a communications provider with the same priorities.

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Navex

Aircall takes the shortest path to worldwide scale, increasing their global reach by 3-5x.

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Aircall

SharpenCX champions contact center agents, supported by radically reliable, growth-ready communications from Bandwidth. See how.

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SharpenCX

Doosan turns to award-winning Direct Routing and Dynamic E911 for a hiccup-free migration and compliant emergency calling in Microsoft Teams.

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Doosan

Weave uses Bandwidth to connect their customers by unifying their communications. Learn about how Bandwidth helps the healthcare industry with API.

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Weave

Learn how Wikipro uses Bandwidth Messaging to power communications between users and their customers for a variety of use cases.

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WikiPro

See how WhatConverts was able to use Bandwidth’s APIs and phone number management to better serve their customers.

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WhatConverts

See how Truly was able to cut costs and improve voice quality and reliability with Bandwidth’s combination of APIs and network.

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Truly

SpectrumVoIP trusts Bandwidth to power their customized, high‑touch experience with industry-leading automation that helps SpectrumVoIP customers set up quickly.

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SpectrumVoIP

Solutionreach partners with Bandwidth to bring secure messaging in healthcare. Office managers can send appointment reminders & more with these services.

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Solutionreach

When Inclusa needed a partner to power Microsoft Teams PSTN connectivity, they picked Bandwidth’s Direct Routing and Dynamic E911 solution.

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Inclusa

When rumbleup’s CPaaS provider experienced a significant service outage right before election day, they turned to Bandwidth to save the day. See why!

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rumbleup

Clever is a clever real estate start-up connecting sellers (and buyers) with experienced, highly-rated agents—at a serious discount.

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Clever

Find out how ULIMI integrates Bandwidth SMS with chatbots to help HR departments recruit, hire, and check-in with how employees are doing.

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ULIMI

Evolve IP trusts Bandwidth Toll-Free Voice and E911 to make employees more productive, mobile, and secure—on any device.

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Evolve IP

Rently uses Bandwidth’s Messaging APIs and phone numbers to help connect renters and property managers.

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Rently

Noonlight added emergency services connectivity to their innovative software with Bandwidth’s Emergency Calling API.

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Noonlight

Phone.com makes phone systems for businesses easy thanks to voice, messaging, and phone numbers—all with Bandwidth.

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Phone.com

Parking your car can be a hassle. That’s why Honk trusts Bandwidth’s Messaging APIs to make finding and paying for parking easy.

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Honk

PunchAlert uses Bandwidth to blend real-time communications and emergency calling for schools, healthcare organizations, and more.

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PunchAlert

McLeod Software uses Bandwidth’s Messaging APIs to let users send and receive text messages, right from their phones.

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McLeod