Customer stories

Discover how Outdoor Network unified its multi-brand communications with Bandwidth’s reliable voice platform, achieving zero downtime, faster onboarding, and scalable, cloud-based customer experiences for every location.

MEA Financial needed a partner that would provide excellence in both voice and messaging. After exploring the market they consolidated both services with Bandwidth.

MetTel is a communications software provider that offers a wide range of products and services to meet the communication needs of other enterprises and government agencies.

Five9 is a cloud-based contact center platform that lets companies exceed customer expectations and create loyalty-building experiences.

Clerk Chat uses Operator Connect and messaging powered by Bandwidth to enhance customer engagement and operational efficiency.

Bandwidth’s phone numbers and E911 DLR help Netrio serve customers and save time: “The time savings and ease of use have changed how we’re able to serve our customers.”

Wonder Cave uses Bandwdith’s Messaging API to power nonprofits’ fundraising campaigns.

Learn how Jars Capital, a venture capital investment firm and incubator specializing in tech companies that support the multi-family housing industry, uses 10DLC and Toll-free text messaging.

Attentive leads the digital engagement space for retail with innovative AI tools that leverage the power of SMS.

DeansList solves the student achievement gap by connecting schools and parents with two-way 10DLC texting.

Dental Intelligence leverages SMS messaging to transform dental patient communication and create huge financial wins for practices.

Schools, nonprofits, and civic engagement organizations rely on the power of 10DLC SMS and MMS to form powerful connections.

ibex transforms its telecom strategy with Bandwidth, adopting BYOC cloud services to support its diverse client needs.

Pennymac engineers leverage BYOC savings and flexibility to optimize customer and employee experience with tech-driven solutions.

Bookline helps Hospitality brands stay always-on for its customers, enabling faster AI GTM while reducing telecom costs by 45%.

Segra expands reliable reach to 26+ markets— customer infrastructure and saving costs and time— all while remaining invested in customers’ goals and businesses.

At Reverb25, Capital One broke down how it turns communications complexity into customer-first innovation alongside Bandwidth, with visibility, security, and scale at the core.

Wyndham describes the success of their CCaaS(Five9) and AI(Canary) setup that ensures routing control, full DR, and mitigates vendor lock-in.

At Reverb25, Salesforce shared how it’s building unified 360-degree customer views to deliver seamless, trusted customer experiences—powered by AI and strengthened through its partnership with Bandwidth.

As Genesys expands to more regions, they share how they drive and scale ‘experience orchestration’ connecting data, AI, and human interactions on the back of ultra-low latency, secure number provisioning, and built-in compliance controls internationally.

ProviderTech allows healthcare providers to automate personalized SMS messages to their customers, with help from Bandwidth’s communications APIs.

Purple trusts Bandwidth’s 911 Access to enable emergency services for people who are deaf or hard of hearing.

With Bandwidth’s Messaging APIs, Red Oxygen helps businesses grow by making text messaging as easy as email.

Pinger uses Bandwidth Voice and Phone Numbers to help their users start, grow, and pursue their passions.

GigSalad uses Bandwidth’s messaging APIs to connect event hosts with top talent via SMS texting.

Hiplink drove consumer usage by 172% with Bandwidth’s Toll-Free SMS and MMS, Local Numbers, and Toll-Free Voice.

Yosi believes “there has to be a better way” to access healthcare. See how they simplify patient-admin-physician engagement with rock-solid communications.

As an organization dedicated to risk mitigation and compliance, they turned to a communications provider with the same priorities.

Aircall takes the shortest path to worldwide scale, increasing their global reach by 3-5x.

SharpenCX champions contact center agents, supported by radically reliable, growth-ready communications from Bandwidth. See how.

Doosan turns to award-winning Direct Routing and Dynamic E911 for a hiccup-free migration and compliant emergency calling in Microsoft Teams.

Weave uses Bandwidth to connect their customers by unifying their communications. Learn about how Bandwidth helps the healthcare industry with API.

Learn how Wikipro uses Bandwidth Messaging to power communications between users and their customers for a variety of use cases.

See how WhatConverts was able to use Bandwidth’s APIs and phone number management to better serve their customers.

SpectrumVoIP trusts Bandwidth to power their customized, high‑touch experience with industry-leading automation that helps SpectrumVoIP customers set up quickly.

Solutionreach partners with Bandwidth to bring secure messaging in healthcare. Office managers can send appointment reminders & more with these services.

When Inclusa needed a partner to power Microsoft Teams PSTN connectivity, they picked Bandwidth’s Direct Routing and Dynamic E911 solution.

When rumbleup’s CPaaS provider experienced a significant service outage right before election day, they turned to Bandwidth to save the day. See why!

Clever is a clever real estate start-up connecting sellers (and buyers) with experienced, highly-rated agents—at a serious discount.

Find out how ULIMI integrates Bandwidth SMS with chatbots to help HR departments recruit, hire, and check in with how employees are doing.

Evolve IP trusts Bandwidth Toll-Free Voice and E911 to make employees more productive, mobile, and secure—on any device.

Rently uses Bandwidth’s Messaging APIs and phone numbers to help connect renters and property managers.

Noonlight added emergency services connectivity to their innovative software with Bandwidth’s Emergency Calling API.

Phone.com makes phone systems for businesses easy thanks to voice, messaging, and phone numbers—all with Bandwidth.

PunchAlert uses Bandwidth to blend real-time communications and emergency calling for schools, healthcare organizations, and more.

McLeod Software uses Bandwidth’s Messaging APIs to let users send and receive text messages, right from their phones.